Policies & Cancellations
Enter the treatment room ready for treatment. This means having your mobile phone off or on silent and having already changed clothes, if needed. Quietly choose your spot and get comfortable. There’s space under the chairs/tables for small valuables, but please leave any bulky or noisy items in the cubbies in the reception area. If you have something big and valuable, you may ask the front desk worker to hold it behind the desk for you.
We’ll have notes and will likely remember the details, but please tell us how you’ve felt since your last treatment and what you are experiencing now. Be as specific and direct as you can, and let us know if your priorities in terms of treatment have changed. We’ll ask questions if appropriate.
Bring Your Mask, hand sanitizer and what you need to be comfortable.
If you need headphones, earplugs, or a favorite blanket, feel free to bring them.
We do not provide primary care medicine.
Please do not expect us to diagnose or treat a life-threatening condition. We can effectively provide care for many conditions, but we are not medical doctors and do not provide primary care.
Consent to Treatment in Children.
Massage therapy and acupuncture CANNOT be given if you are under 17 years old without the consent of a parent or legal guardian.
Contraindications for Treatment.
There are certain conditions in which massage or acupuncture is not recommended. They include contagious diseases, infection, recent surgery, cancer, open wounds, burns, chilblains, broken bones, bursitis, rheumatoid arthritis, gout, vomiting, diarrhea, fever, severe pain, kidney disease, pregnancy, or a history of thrombosis, phlebitis and drugs or alcohol intoxication etc. It is important to disclose all health information on your health intake form. If you have a question concerning a condition please see a doctor before your massage or tell me about your concern. It may require that you obtain a written approval from you physician prior to your session.
As a therapist I will always arrive clean for your session. I ask that you are clean and free from heavy odors upon arrival for your session. If you exercise prior to your session, please shower prior to session and allow time for cool down.
I will respect your privacy and your session will remain completely confidential, unless you request otherwise. I will then obtain written permission from you in order to share your personal information.
During your session you will be securely draped except for the part of the body that I will be working on. As a client, you have the option of disrobing completely or to your comfort level. You will be provided complete privacy to robe and disrobe.
Your First Session
Your first session will include a consultation to ensure a safe and successful session. During that time I will discuss your health intake form, goals for the session and I will answer any questions you may have about the session. This is your session and I am happy to satisfy your requests as long as the request remains within the scope of practice for massage therapy and Acupuncture. Please inform me if you need an adjustment in pressure or technique to better benefit you. If there is an area of your body that you would like me to spend more or less time on please let me know.
Therapist does not discriminate on the basis of race, religion, gender and sexual preferences. Relationships between the therapist and clients are strictly professional and therapeutic in nature; therefore the therapist reserves the right to end a session at any time for inappropriate behavior like in the case of sexual innuendo or advances from client, and client has same right in instance of sexual advances or innuendo from therapist.
If you know more than 24 hours in advance that you need to cancel or reschedule your appointment, you may make changes yourself on our online booking system.
If you need to cancel or reschedule your appointment within 24 hours of the appointment time, you will need to call the clinic at +63 998 539 9224. Our online booking system does not allow you to cancel or reschedule your appointment within 24 hours of its expected occurrence.
Within Metro Manila Only, the amount of service will be multiplied by seven point five percent (7.5%) (Practitioner's travel time and 2way travel expenses inclusive). No travel fees if walkable distance from JMI Therapeutic Wellness Services Office .
Within Metro Manila Only, the client must shoulder the therapist's 2way travel expenses. No travel fees if walkable distance from JMI Therapeutic Wellness Services Office .
*Discount rates for seniors, clergies, government employees and students cannot be applied.